Master Data Management Assistant Manager

Gratitude Inc

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2 days ago

Master Data Management Assistant Manager

7-10 Year(s)

₹ 90 - ₹ 1 Lacs p.m

Chennai

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Job Description

Key Skills

Analytical Attention to detail Strong understanding of HR operations, payroll inputs, and employee lifecycle management Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms)

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Master Data Management Assistant Manager

Location: Chennai
Experience: 7–10 Years
Band: BPO 4
Salary: ₹11–12 LPA

Job Summary

We are looking for an experienced Master Data Management Assistant Manager to manage accurate and timely maintenance of employee master data across HR, payroll, timekeeping, and benefits systems. The role will ensure data integrity, compliance with internal policies and labor regulations, and seamless integration across systems such as ADX, WinTeam, and LISA.

The position will work closely with Payroll, Benefits, IT, and HR Business Partners to support the complete employee lifecycle and ensure accurate downstream processing.

Key Responsibilities

Employee Master Data Management

Process employee master data changes, including:
- Cost center and compensation/pay rate updates
- Union code changes, ensuring Benefits teams are informed
- Office location, supervisor, and job title changes
- Job changes, promotions, demotions, and employee transfers
- Primary Job Number changes within the same or across locations

Employee Lifecycle Transactions

Review and process new-hire records and promotion validations.
Process employee returns from Leave of Absence (LOA).
Manage LOA, ROE, and employee termination transactions.
Process employee reactivations and status changes.
Manage subcontractor records and personal action requests.

Data Reconciliation & Reporting

Prepare and analyze data fallout reports across:
- ADX to WinTeam
- LISA to WinTeam, where applicable
Perform manual data corrections and resolve identified fallouts.
Reconcile HR, payroll, and benefits-related data to prevent downstream issues.

Compliance & Audit Reviews

Conduct periodic and ad-hoc reviews, including:
- Anniversary bonus reviews
- Pay rate and job data audits
- Benefits-impacting changes related to union codes
Ensure employee data complies with labor laws, union agreements, and organizational policies.

Employee Information Maintenance

Process and validate changes to:
- Employee addresses
- Email addresses and phone numbers
- Direct deposit/banking information
- Social Insurance Number (SIN)

IT & Cross-Functional Coordination

Raise and manage IT service tickets for employee data-related changes.
Coordinate phone/email updates and system-access dependencies.
Collaborate with Payroll, Benefits, HR Business Partners, and IT to ensure timely and accurate processing.

Required Skills & Competencies

Strong understanding of HR Operations, payroll inputs, and employee lifecycle management.
Hands-on experience with HRIS, payroll, and timekeeping systems such as ADX, WinTeam, LISA, or similar platforms.
Strong analytical, data validation, and reconciliation skills.
Excellent attention to detail and data accuracy.
Ability to work effectively with cross-functional stakeholders.
Good understanding of employee data confidentiality and compliance requirements.

Preferred Qualifications

Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.
7–10 years of experience in HR Operations, Payroll Operations, Master Data Management, or Order Management.
Experience handling high-volume employee lifecycle transactions and data reconciliations is preferred.

Important Eligibility Criteria

Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are required for profile creation.
Candidates should be willing to work from Chennai.

Apply / Candidate Questionnaire

Interested candidates should complete the questionnaire below as part of the application process:

Questionnaire: https://myglit.com/lateral/cref/9bf0605311

Please ensure that all details provided in the questionnaire are accurate and complete.

Role

Lead Assistant Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Abhishek Kumar

Recruiter - Gratitude Inc

NA, india

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