Quality Analyst
Gratitude IncQuality Analyst
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Description / Requirements
Start date: ASAP
Headcount: 1
Qualifications:
• 2 - 4 years of overall experience with 1-2 year experience in providing quality monitoring feedbacks in call centre sales domain
• Not a job hopper
• Must not be a present or former employee of Wipro
Essential Hiring Skills
1.Ability to Mentor agents and give feedback of calls monitored
2.Act as a Subject Matter Specialist
3.Participate in teleconferences and meetings initiated by the customer
4.Take ownership of issues and escalations
5. Ability to plan, prioritize, organize and communicate with client
Role
Retail Management
Timings
Night Shift (Contract To Hire)
Industry
Retail
Work Mode
Work from office
Process
Semi-Voice
Functional Area
Retail / Consumer / Commercial
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Quality Analyst
Gratitude Inc2 - 4 Year(s)
30 - 35 Thousand p.m
Cebu Central Visayas, Philippines
Quality Analyst
Gratitude Inc2 - 4 Year(s)
30 - 35 Thousand p.m
Cebu Central Visayas, Philippines
Team Lead
Gratitude Inc2 - 5 Year(s)
30 - 35 Thousand p.m
Cebu Central Visayas, Philippines
Quality Analyst
Gratitude Inc2 - 5 Year(s)
30 - 35 Thousand p.m
Cebu Central Visayas, Philippines
Quality Analyst
Gratitude Inc3 - 5 Year(s)
30 - 35 Thousand p.m
Cebu Central Visayas, Philippines
Sales Coach - Retail Sales
Gratitude Inc2 - 3 Year(s)
Confidential
Cebu Central Visayas, Philippines
Quality Analyst
Gratitude Inc2 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
(95264) Quality Analyst | Onsite - Cebu
Gratitude Inc2 - 6 Year(s)
10 - 35 Thousand p.m
Cebu Central Visayas, Philippines
Quality Analyst
Gratitude Inc3 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Quality Analyst
Gratitude Inc2 - 4 Year(s)
30 - 35 Thousand p.m
Cebu Central Visayas, Philippines