Urgent!! Reservations - Team Member

Gratitude Inc

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21 hours ago

Urgent!! Reservations - Team Member

2-5 Year(s)

30 - 55 Thousand p.m

Mumbai

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Job Description

Key Skills

Good Facilitation Skills, Strong Verbal and written communication. Ability to work effectively in ambiguity, shifting priorities and multiple deadlines. Possess excellent interpersonal skills

24 candidate(s) have already applied for this Job. Apply now

Location: Mumbai

Skills required:
Good Facilitation Skills, Strong Verbal and written communication.
Ability to work effectively in ambiguity, shifting priorities and multiple deadlines.
Possess excellent interpersonal skills, Open to all available Shifts, working on weekends

Profile Description (In brief):
Handling Inbound calls
Be Focused on achieving SLA defined by the project
Need work in co ordination with Sales Team, Account Department and the Lodges
Updating trackers on daily basis
Previous voice experience preffered
Visualizing, planning and achieving improvement in team productivity
Coach and help team members whenever required
Maintain healthy group dynamics
Should be flexible to work as per Process/Team Requirements
Coordinate with internal and external customers as necessary
Should be Familiarize with customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance
24*7 working window
Maintain and update internal reports

**PAN and DOB are required to create an employee profile in the database.**
**Former and/or current TCS/Tata employees are not eligible.**

Role

Process Associate

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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