WFM Team lead - NLCH Job in Manila (Pasay City) at Grati | MyGlit

Gratitude Inc banner

WFM Team lead - NLCH

Gratitude Inc

44 Views

2 days ago

WFM Team lead - NLCH

5-10 Year(s)

Manila (Pasay City)

Manila (Pasay City)

Job Description

Key Skills

Leadership BPO Experience WFM lead

0 candidate(s) have already applied for this Job. Apply now

We are looking for a WFM Team Lead to oversee workforce planning, staffing, scheduling, forecasting, reporting, and operational support in a contact center environment. The role includes leading a WFM team, monitoring workforce performance, improving operational efficiency, and ensuring service level targets are achieved through effective planning and data analysis.

Role

WFM

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Victoria Ijeoma Ekeh

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Read More

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

Customer service representative (tech)

Gratitude Inc

0 - 1 Year(s)

Customer Service

₱ 20 - ₱ 37.5K p.m

Manila, Philippines

Details

SAP BTP Integration Suite - CPI Developer

Gratitude Inc

2 - 3 Year(s)

SAP CPI / PI/PO CPI-DS architecture

₱ 60 - ₱ 150K p.m

Manila, Philippines

Details

Customer Service Representative (Healthcare)

Gratitude Inc

0 - 1 Year(s)

Customer Service General customer service Excellent Communication, Customer Service and Empathy Skills

₱ 20 - ₱ 25K p.m

Manila, Philippines

Details

(VERY URGENT) KYC QC Team Lead- Onsite in Taguig

Gratitude Inc

3 - 5 Year(s)

KYC .Supervisor

₱ 45 - ₱ 75K p.m

Manila, Philippines

Details

CSR Manila Opening (Onsite)

Gratitude Inc

0 - 2 Year(s)

Communication typing skills Problem-Solving Skills

Confidential

Manila, Philippines

Details

CSR Collections Account -TCS Taguig

Gratitude Inc

1 - 23 Year(s)

US Collections Inbound BPO Collections Process

₱ 30 - ₱ 35K p.m

Manila, Philippines

Details

HGS Bridgertowne -CSR Financial account

Gratitude Inc

1 - 24 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 25K p.m

Manila, Philippines

Details

CSR -Teleperformance McKinley

Gratitude Inc

1 - 21 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 35K p.m

Manila, Philippines

Details

HIRING FOR TELCO AND RETAIL ACCOUNT AT VERTIS-NORTH

Gratitude Inc

1 - 10 Year(s)

BPO Voice Process BPO Skills BPO Operations

₱ 10 - ₱ 15K p.m

Manila, Philippines

Details

Exl QC -CSR dayshift account

Gratitude Inc

2 - 32 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 25K p.m

Manila, Philippines

Details