Team member -Dutch

Gratitude Inc

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15 hours ago

Team member -Dutch

5-6 Year(s)

Surigao del Norte Caraga

Job Description

Key Skills

excellent verbal and written skills Excellent verbal and written Dutch language along with English skills. Prior International voice experience – B2B/B2C Collections. Basic Excel based reporting and analysis on assigned inventory

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Team Member - Collections

Language Required: Dutch

Experience Required: 1-3 years

Location: Gurgaon

100% WFO and 24x7 shifts including night shifts applicable by default.

Excellent verbal and written Dutch language along with English skills.

Prior International voice experience – B2B/B2C Collections.

Calling for payment on overdue invoices for buckets in scope

Doing maintenance on the account

Handling accounts / payment queries from accounts payable team

Interaction with other teams - billing, originations etc.

Payment application

Handling disputes and resolution

Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.

Basic Excel based reporting and analysis on assigned inventory

Daily task list wrt regular TCS activities

Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Anitha Batamuriza

Recruiter - Gratitude Inc

NA, rwanda

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