SPANISH TSR | BRIDGETOWNE QC | NIGHT SHIFT

Gratitude Inc

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1 week ago

SPANISH TSR | BRIDGETOWNE QC | NIGHT SHIFT

1-22 Year(s)

₱ 95 - ₱ 100K p.m

Job Description

Key Skills

Technical Support chat spanish language email support Spanish Bilingual Fluent in Spanish and English

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SPANISH TSR | BRIDGETOWNE QC | NIGHT SHIFT | 95K-100K | ONSITE

COMPANY: Cognizant

LOCATION: Bridgetowne, Quezon City

WORK SETUP: Onsite

SHIFT: Night Schedule

LEVEL: SPE

INDUSTRY: BPO / TSR / Bilingual Account

JOB DESCRIPTION:

We are urgently hiring Spanish SPEs for our Bilingual Account in Bridgetowne QC. You will handle technical support/customer service interactions in Spanish and English.

SALARY + BENEFITS:

Salary Range: 95,000 - 100,000

Competitive salary package + HMO + Night Differential + Allowances + Performance Incentives + Career Growth

QUALIFICATIONS:

- Minimum 2 years in college with no back subjects

- Minimum of 6 months BPO Technical/TSR experience

- TSR background required

- Good English and Spanish communication skills

- Open for non-native speakers only, Filipinos

- Willing to work onsite in Bridgetowne QC

- Willing to work on night shift schedule

- Start Date: ASAP

KEY RESPONSIBILITIES:

- Provide technical support and customer service in Spanish and English

- Troubleshoot and resolve customer concerns

- Meet quality and productivity targets

- Handle high volume of calls/chats/emails

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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