Sales Coach - Retail Sales
Gratitude IncSales Coach - Retail Sales
Job Description
Key Skills
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Job title: Sales Coach
Account: Retail Sales
Type of Support: Voice
Work set up: 100% Onsite at 18th floor, Central Bloc, Cebu IT Park
Work shift: Night Shift
Salary: Open budget
Start date: Immediately
Job Description:
• Do one-on-one coaching with agents with focus on closing techniques, objection handling, and script adherence
• Align with Sales Manager and Team Leads in aligning the coaching priorities with business objectives
• Ensure compliance with client-approved scripts, legal disclosures, and quality standards
• Analyze Daily and Weekly performance reports
Qualifications:
• Must be a College Graduate
• Minimum 1 year experience in coaching or leading a sales team in a BPO or call center environment
• We can accept coaches, trainers, team leads who are well versed in coaching
• Sales closure experience is required
• Experience in handling KPIs related to sales quota for any products
• Knows how to handle coaching of bottom, mid, and top performers.
• strong understanding of handling objections
• can negotiate
• process knowledge in Sales CRM, QA Tools, and Excel Dashboards
• Amenable to start immediately and onsite in Cebu City
• Should not be a former or current employee of the client
Job Description:
• Do one on one coaching with agents with focus on closing techniques, objection handling, and script adherence
• Align with Sales Manager and Team Leads in aligning the coaching priorities with business objectives
• Ensure compliance with client-approved scripts, legal disclosures, and quality standards
• Analyze Daily and Weekly performance reports
Role
Retail Assistant
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Retail / Consumer / Commercial
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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