Multilingual Language - Thai | Onsite/ WFH in Quezon City
Gratitude IncMultilingual Language - Thai | Onsite/ WFH in Quezon City
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Job Title: Multilingual Language - Thai
Work setup: Onsite in Quezon City
Work schedule: Shifting/ Night shift
Salary: 34,746 to 110, 027.33
20,000 Sign-on Bonus + Incentives
Availability: ASAP
Heads: 20
Target Start Date: September 2026
Job Qualifications:
• Open to candidates with or without BPO experience
• Speak fluently and spontaneously in the Thai language
• Use the language effectively in a professional environment
• Understand complex and extended conversations, including implied meanings
• Working knowledge of English is needed; training and client systems are in English
• The primary language for customer interaction remains the languages specified in the table
• Previous collections experience is highly preferred but not required
• Understanding of the Order-to-Cash (02C) process is highly preferred but not required
• Candidate must be able to work in PH and with a valid working VISA.
• Also accepts Temporary Resident Visa for non-Filipino applicants.
• Eligible to work in the Philippines and available to start ASAP
Language Skills:
• Fluent in Thai
Responsibilities:
• Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels.
• Provide customer support in English and Thai Language
• Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs.
• Resolve customer concerns efficiently while delivering a positive customer experience.
• Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds.
• Document customer interactions accurately using company systems and tools.
• Meet quality, productivity, attendance and customer satisfaction goals.
• Build trust and customer loyalty through exceptional service and problem-solving
• Perform other duties as assigned to support business and operational needs.
BENEFITS:
• Company events
• Free Parking
• Health Insurance
• Life Insurance
• Paid Training
• Promotion to Permanent employee
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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