Japanese Bilingual - Voice Account
Gratitude IncJapanese Bilingual - Voice Account
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Japanese Bilingual - Voice Account
Line of Business: Advertising Search Engines
Work Location: Eastwood, Quezon City (Onsite)
Shift: Rotational/Shifting Schedule
Salary Package: Up to ₱121,000 per month
Start Date: July 19, 2026
About the Role
We are looking for Japanese Bilingual Voice Associates to join our Advertising Search Engines account. If you have strong Japanese communication skills and customer service experience, this is a great opportunity to build your career with a global organization.
Note: Former Teleperformance employees are not eligible for rehire, either directly or through a third party.
Key Responsibilities
Handle inbound and outbound customer interactions in Japanese and English.
Provide accurate and timely support to customers.
Resolve customer concerns while maintaining high-quality service standards.
Document customer interactions accurately in internal systems.
Meet productivity, quality, and customer satisfaction targets.
Qualifications
Native and non-native Japanese speakers are welcome to apply.
Senior High School Graduate or High School Graduate (Old Curriculum).
English proficiency: CEFR B1.
Must have at least 6 months of call center experience.
Minimum 6 months of Japanese voice account experience or business-level Japanese voice experience.
Preferred Qualifications
JLPT N1 or N2 certification is preferred for local/non-native candidates but may be waived for candidates with more than 1 year of Japanese voice experience.
Native Japanese candidates are not required to have prior work experience.
Candidates without Japanese voice account experience may still be considered if they possess Japanese proficiency close to JLPT N1.
Pre-Screening Information Required
Please keep the following details ready:
Total BPO Experience
Japanese Voice Account Experience
Japanese Language Proficiency Level (JLPT/Business Level/Native)
Educational Background
Last Drawn Salary
Expected Salary
Mandatory Application Step
Before your profile can be processed, it is mandatory to complete the questionnaire below.
Questionnaire Link: https://myglit.com/lateral/cref/4f0e781aee
Important: Applications submitted without completing the questionnaire will not be considered for further processing.
Role
Japanese Language Expert
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Operations Supervisor in Biggest BPO Brand
Gratitude Inc3 - 10 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
SPANISH BILINGUAL HIRING
Gratitude Inc1 - 15 Year(s)
Confidential
Manila, Philippines
Travel account
Gratitude Inc0 - 1 Year(s)
15 - 20 Thousand p.m
Manila, Philippines
CSR Collections/Financial Account Account -TCS Taguig
Gratitude Inc1 - 23 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
2 - 5 Year(s)
Confidential
Manila, Philippines
Japanese Tech Bilingual -ASP.Net
Gratitude Inc3 - 4 Year(s)
50 - 100 Thousand p.m
Manila, Philippines
Telco | Financial
Gratitude Inc1 - 2 Year(s)
15 - 25 Thousand p.m
Manila, Philippines
Hiring: Firewall Specialist Hybrid
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
Insurance brokerage account -Cognizant company Taguig
Gratitude Inc2 - 15 Year(s)
10 - 15 Thousand p.m
Manila, Philippines