Insurance Customer Service - Concentrix Banawa Cebu City
Job Description
Key Skills
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Job Title: Insurance Customer Service - Concentrix Banawa Cebu City - Onsite - Up to PHP 24,000
Company: Concentrix
Work Location: Banawa, Cebu - Onsite
Work Setup: Onsite - Shifting Schedule
Industry: BPO / Insurance
Employment Type: Full-Time
Salary: Up to PHP 24,000 Total Package
Overview:
Concentrix Banawa Cebu is hiring for Insurance Account. Open to all experience levels including no BPO experience. Earn up to PHP 24,000 total package with comprehensive benefits.
Job Details:
Role: Insurance Voice Agent / Insurance CSR
Location: Banawa, Cebu - Onsite
Salary: Basic PHP 14,500 - 18,500 + PHP 5,500 Allowance - Up to PHP 24,000 Total Package
Account: Insurance Account
Work Setup: Onsite - Shifting Schedule
Salary and Benefits:
- Basic Salary: PHP 14,500 - 18,500
- Allowance: PHP 5,500
- Total Package: Up to PHP 24,000
- HMO coverage and paid leaves
- Government-mandated benefits
- Paid training and career growth opportunities
Key Responsibilities:
- Handle insurance-related customer inquiries and concerns
- Provide excellent customer service and support
- Assist with policy and claims-related issues
- Ensure customer satisfaction and timely resolution
Qualifications:
- Open to all - No BPO experience welcome
- Open to all - With less than 1 year BPO experience welcome
- At least Senior High School Graduate
- Good English communication skills
- Willing to work onsite in Banawa, Cebu City
- Amenable to shifting schedule
Apply now for Insurance Account at Concentrix Banawa Cebu - Up to 24K Package, open to non-BPO.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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