Voice Agent - Telco Campaign - ResultsCX Cebu
Job Description
Key Skills
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Voice Agent - Telco Campaign - ResultsCX Cebu - Virtual Hiring*
Location: Cebu City - Onsite | Salary: Up to PHP 25,000 Package
*ABOUT US - JOIN OUR TELCO TEAM IN CEBU:*
Join *ResultsCX Cebu for our Telecommunications Account*! We are hiring Customer Service Representatives with salary up to *PHP 25,000 package* depending on your BPO experience. Virtual interview process available!
*PERKS & BENEFITS:*
- PHP 20,000 package for 6 to 23 months BPO experience
- PHP 25,000 package for 24 months and up BPO experience
- HMO and other benefits
- Paid training from day one
- Career growth opportunities
- Virtual interview process - Apply from home!
*YOUR ROLE:*
- Handle telecommunications customer inquiries via voice channel
- Provide troubleshooting and account support
- Resolve customer issues efficiently and professionally
- Maintain high customer satisfaction scores
- Achieve KPIs and quality targets
*QUALIFICATIONS:*
- Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate
- Experience: Minimum 6 months BPO voice experience required
- Communication: Strong communication skills in English
- Work Setup: Willing to work onsite in Cebu City
- Schedule: Can work on a shifting schedule and start ASAP
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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