Fluent Spanish? Join EXL as a CSR in MOA Pasay — Fast Hiring Process
Gratitude IncFluent Spanish? Join EXL as a CSR in MOA Pasay — Fast Hiring Process
Job Description
Key Skills
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Job title: Spanish CSR
Work set-up: Onsite in MOA Pasay
Salary: Up to 82K package
Start Date: ASAP
EXL MOA Pasay is hiring Spanish Bilingual Customer Service Representatives. The role involves assisting Spanish-speaking customers, handling inquiries in Spanish and English, resolving concerns, and delivering excellent customer service while working onsite in a fast-paced environment.
Responsibilities:
Handle customer concerns through phone, email, or chat; provide accurate information; resolve issues promptly; escalate complex concerns when needed; update customer records; and meet service quality and productivity goals.
Qualifications:
• Must have completed at least 2nd year College and up
• With at least 6 months to 1 year of experience in BPO - Financial account
• Fluent in Spanish (Bilingual account)
• Willing to work on-site (MOA Pasay)
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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