CSR Travel Account -EXL MOA

Gratitude Inc

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1 hour ago

CSR Travel Account -EXL MOA

1-21 Year(s)

25 - 30 Thousand p.m

Manila (Makati, Pasay City, Taguig, Ayala Alabang Muntinlupa City, NAIA Complex Pasay City)

Job Description

Key Skills

GDS Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES GDS Experience bpo BPO call centre BPO Experience GDS tool GDS tools (e.g., Amadeus, Sabre, Galileo) GDS (Amadeus, Galileo, Sabre) knowledge of any GDS

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EXL Mall of Asia – Customer Service Representative

Eagle A1 Travel Account

Work Setup: Onsite

Location: One E-Com Center, Mall of Asia Complex, Pasay City

Experience Required:

- Minimum 6 months GDS experience: Sabre, Amadeus, or Galileo

- Travel account or airline industry background preferred

- Open to Senior High graduates, college level, or degree holders

- Strong English communication skills required

Compensation and Benefits:

- Competitive basic salary with allowances

- Night differential, holiday pay, and overtime pay

- HMO coverage on day 1 + dependent coverage upon regularization

- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG

- 13th month pay and paid leaves

- Travel account incentives and performance bonuses

Requirements:

- At least 18 years old

- Computer literate with fast navigation skills

- Willing to work onsite in MOA, Pasay

- Amenable to shifting schedules, weekends, and holidays

- Customer service oriented with problem-solving skills

Hiring Process:

- Initial phone screening

- GDS simulation + English assessment

- Final interview onsite at EXL One E-Com

- One-day hiring process for qualified candidates

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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