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Fast Food Customer Service Representative

Gratitude Inc
417 Views
2 weeks ago

Fast Food Customer Service Representative

0-10 Year(s)
₱ 15 - ₱ 25K p.m
Manila - Bridgetown quezon City, Iloilo
Manila - Bridgetown quezon City, Iloilo

Job Description

Key Skills

Call Center Customer Relations inbound and outbound process CSR

87 candidate(s) have already applied for this Job. Apply now

Role Overview:

Join our Fast Food Account as a Customer Service Representative! You will handle inbound customer inquiries, resolve concerns, and provide exceptional service for a leading fast-food brand.

Key Responsibilities:

  • Handle inbound customer calls regarding orders, deliveries, and account concerns.

  • Resolve customer issues and escalate complex cases.

  • Process orders, refunds, and account updates.

  • Document interactions accurately in the system.

  • Meet quality, productivity, and customer satisfaction goals.

Qualifications:

  • At least 6 months BPO experience (International Voice) – required.

  • Excellent English communication skills.

  • Willing to work onsite with shifting schedules.



Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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Jecinta Kariuki

Recruiter - Gratitude Inc

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