Customer care support
Gratitude IncCustomer care support
Job Description
Key Skills
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Project Motor - at least 2nd year college completed - at least 1 year banking, finance, or credit card collections for UK client Project Wheel - at least 2nd year college completed - 1 to 2 years of US or UK financial banking account experience in a contact center environment Project Trinity - Old HS Diploma is acceptable - must have overall 2 years call center experience + at least 6 months collections experience WORK ON SITE ONSITE PROCESS ONLY. ENDORSE IN SAP THEN INVITE TO WALK IN (CANDIDATE SHOULD BE AWARE OF JOB CODE AND AGENCY GRATITUDE AS THIS WILL BE ASKED BEFORE ENTERING THE HUB) Wipro Recruitment Hub: Cyberpod 1 Eton Centris Brgy Pinyahan, Quezon Ave Quezon City Schedule: Monday to Friday 1pm-5pm only FOR WALK IN CANDIDATES, FOLLOW THE SCHEDULE BELOW BASED ON WHAT PROJECT CANDIDATE WAS ENDORSED TO: Project Wheel – 9:00 AM-12:00 PM Project Market – 12:00-3:00 PM Project Motor – 3:00-6:00 PM
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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