Gratitude Inc banner
Gratitude Inc logo

CRM lead

Gratitude Inc
681 Views
1 month ago

CRM lead

5-6 Year(s)
Quezon Calabarzon
Quezon Calabarzon

Job Description

Key Skills

C# DHTML JavaScript Jquery Microsoft Access bachelors degree Microsoft Dynamics CRM 365

1 candidate(s) have already applied for this Job. Apply now

Design and develop systems to support business and technical requirements in CRM platform

• Work with customer stakeholder to analyse business requirements, define functional specifications, and consult with clients on operational uses of the CRM platform

• Responsible for owning and delivering software enhancements, minor projects, defect resolutions and integration of features in Dynamics 365

• Minimum 5 years of experience in configuration and customization of Microsoft Dynamics CRM 365

• Identify design problems and devise elegant solutions across technologies. Take a user-centred approach and rapidly iterate.

• Experience in Agile development experience.

• Strong analytics and problem-solving skills, interpersonal and teamwork skills. Sensitive to working in a multicultural environment.

• Must have strong communication skills and be comfortable in liaising with client stakeholders

• Independently drive a team of developers to deliver the overall solution; Should have working knowledge leading offshore teams from onshore

• Ability to work effectively under stress and to juggle multiple priorities within tight de



Role

CRM

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Anitha Batamuriza

Recruiter - Gratitude Inc

NA, rwanda

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

5 - 8 Year(s)

IT Operations Management Bachelor degree ServiceNow experience all modules ITxm

₱ 70 - ₱ 90K p.m

Quezon Calabarzon, Philippines

0 - 5 Year(s)

Cantonese Cantonese Speaker

₱ 52 - ₱ 87.2K p.m

Quezon Calabarzon, Philippines

1 - 2 Year(s)

BPO Skills

₱ 20 - ₱ 25K p.m

Quezon Calabarzon, Philippines

2 - 4 Year(s)

Bahasa Bahasa Speaker Bahasa Language

Confidential

Quezon Calabarzon, Philippines

1 - 10 Year(s)

BPO Recruiter customer service analyst

Confidential

Quezon Calabarzon, Philippines

0 - 4 Year(s)

Language Translation Khmer

Confidential

Quezon Calabarzon, Philippines

2 - 5 Year(s)

Coaching Customer Service Learning

Confidential

Quezon Calabarzon, Philippines

Company logo

Operations Lead

Gratitude Inc

10 - 13 Year(s)

SQL production support Unix/Linux

₱ 100 - ₱ 125K p.m

Quezon Calabarzon, Philippines

0 - 1 Year(s)

Customer Engagement General customer service customer service and problem-solving skills

Confidential

Quezon Calabarzon, Philippines

2 - 4 Year(s)

Six Sigma bachelors degree BPO Experience

Confidential

Quezon Calabarzon, Philippines