Client Services Agent - Financial Account -Taguig
Job Description
Key Skills
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Position:Client Services Agent - Financial
Company: CGI
*Location:* McKinley, Taguig City
*Work Setup:* 100% Onsite
*Shift:* Fixed Night Shift
*SALARY RANGE:*
PHP 22,000 - 27,000 for 2 Years BPO Experience, Any Account
PHP 27,000 - 32,000 for 2 Years BPO Experience in Financial Account or Wealth Asset Management
*QUALIFICATIONS:*
1. HS Graduate old curriculum, SHS Graduate, College Undergraduate or Graduate
2. Must have 2 Years Call Center Experience
3. Experience in Financial Services preferred - Mutual Funds, Segregated Funds, Wealth Management
4. Strong Communication and Problem-solving Skills
5. Ability to handle Complex Client Concerns
6. Amenable to work 100% Onsite in McKinley, Taguig
7. Amenable to Fixed Night Shift Schedule
*RESPONSIBILITIES:*
Handle inbound client inquiries for Financial Services accounts.
Provide accurate information and resolve complex client concerns related to mutual funds and investment products.
Maintain high customer satisfaction and service quality.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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