Business Intelligence Analyst/Reporting Analyst
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, the Philippines, Malaysia, and Africa. We are a direct sourcing partner Company of the different top BPOs offshore and onshore.
We have an ongoing hiring for Business Intelligence Analyst/Reporting Analyst
Description / Requirements
Job Title: Business Intelligence Analyst/Reporting Analyst
Work Setup & Schedule: Onsite/Shifting
Overview:
Responsible for generating insights through data analysis to support data-driven decision-making.
Key Responsibilities:
•Develop and maintain reports and dashboards
•Analyze performance metrics and trends
•Provide actionable insights to stakeholders
•Ensure data accuracy and integrity
Basic Qualifications:
•At least 1–2 years experience in reporting or analytics BPO preferred
•Advanced proficiency in MS Excel; knowledge of SQL/BI tools is a plus
•Strong analytical and critical thinking skills
•Excellent data visualization and communication skills
APPLY NOW!
Best Regards,
Gratitude Recruiting Team
Role
Customer Service Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
(BPO) Sales Consultant | SD: JULY 15 - FAST HIRING
Nezda Technologies2 - 5 Year(s)
₱ 25 - ₱ 35K p.m
Manila, Philippines
Customer service representative (tech)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 37.5K p.m
Manila, Philippines
CSR - Rider Support Account
Gratitude Inc2 - 14 Year(s)
₱ 30 - ₱ 36K p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 2 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
QA - Native Korean Bilingual
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
Clinical Service Desk Analyst (CSDA)
Gratitude Inc1 - 2 Year(s)
₱ 38.5 - ₱ 44.5K p.m
Manila, Philippines
Trainer - Technology Account
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
Operations Lead | Onsite Quezon City
Gratitude Inc10 - 20 Year(s)
₱ 100 - ₱ 125K p.m
Manila, Philippines
1 - 3 Year(s)
Confidential
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 28 - ₱ 30K p.m
Manila, Philippines

