Bilingual Customer Service - Vietnamese Speaker | ASAP Hiring
IQORBilingual Customer Service - Vietnamese Speaker | ASAP Hiring
Job Description
Key Skills
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JOB TITLE: Bilingual Customer Service - Vietnamese Speaker | ASAP Hiring*
Work Setup:* Onsite - Quezon City
Work Schedule:* Shifting / Night Shift
Salary:* PHP up to PHP 80,159.33 + PHP 20,000 Sign-On Bonus + Incentives
*Headcount:* 6 Openings
*ABOUT THE ROLE:*
We are urgently hiring 6 Vietnamese Speakers to support our international customers via phone, chat, and email.
*QUALIFICATIONS:*
- Fluent in Vietnamese - can speak naturally and professionally, including complex conversations
- Conversational English required (training and systems are in English)
- With or without BPO experience - freshers are welcome
- Collections or Order-to-Cash (O2C) experience is a plus but not required
- Must be eligible to work in the Philippines with valid work authorization
- Open to non-Filipino applicants with Temporary Resident Visa (TRV)
*WHAT YOU WILL DO:*
- Handle customer inquiries in both Vietnamese and English across multiple channels
- Assist with account-related concerns, billing inquiries, service requests, and product information
- Provide excellent customer experience while resolving issues efficiently
- Accurately document all interactions in company systems
- Meet targets for quality, productivity, attendance, and customer satisfaction
- Build trust and long-term customer loyalty
*BENEFITS:*
- HMO and Life Insurance
- Free Parking and Company Events
- Paid Training with career growth to permanent employment
- Incentives + PHP 20,000 Sign-On Bonus
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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