We're Hiring! SAP OTC Consultant - Lead
Job Description
Key Skills
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Location: Paranaque, Philippines (Hybrid – 3x onsite per week)
Shift: Mid Shift (2:00 PM – 11:00 PM)
Work Setup: Hybrid
Start Date: ASAP
Experience Required: 5 to 10 years
About the Role
Are you an SAP OTC expert with a passion for leading end-to-end Order-to-Cash transformations? Do you thrive in a fast-paced environment where you can drive business process optimization while solving complex technical challenges?
We are looking for a SAP Sales & Distribution (SD) and Transportation Management (TM) Lead Consultant to join our dynamic team. In this role, you will work closely with business stakeholders across the region to define requirements, design solutions, and implement system enhancements that drive real business value.
If you have deep expertise in SAP SD, TM, Vistex DMP, and FSCM Credit Management, and you're ready to take ownership of both project implementations and production support, we want to hear from you!
What You'll Do
Lead Business Analysis & Solution Design
Lead requirements-gathering sessions with business stakeholders across the region
Conduct in-depth analysis of business processes and systems specifications
Perform feasibility studies and risk/benefit analysis for proposed solutions
Drive discussions and presentations with regional teams and decision-makers
Configure & Implement SAP Solutions
Configure the SAP SD/TM system according to approved solutions
Manage transport requests and peer-review configurations
Develop functional specifications for RICEFW objects
Coordinate with the ABAP and Authorization teams for development and security
Drive End-to-End Project Delivery
Lead full-cycle implementations and system rollouts
Develop test plans, test cases, and coordinate UAT and integration testing
Prepare and maintain documentation (configuration, business procedures, training materials)
Ensure timely delivery of project milestones and deliverables
Provide Production Support
Troubleshoot and resolve production incidents within agreed SLAs
Handle user inquiries and provide how-to guidance
Complete routine and maintenance requests
Track, resolve, and close service tickets
Optimize & Innovate
Identify opportunities for process improvement and system optimization
Propose solutions to enhance system performance and cost efficiencies
Stay current with SAP best practices and emerging technologies
What You'll Bring
Minimum Qualifications
Education: BS in Computer Science, IT, or related field (or equivalent experience)
Experience: 5 to 10 years of SAP SD and LE-Transportation consulting experience
Language: Business-fluent English
Core SAP SD/TM Expertise
End-to-end Order-to-Cash process knowledge:
Sales Order Management
Delivery Processing
Billing, E-invoicing, Intercompany Billing, DMS
Pricing and Output Determination
ATP, Batch & Serial Management
Returns Handling
Shipment Costing
SAP SD and TM Master Data
IDOC, BAPI, LSMW
FIORI Apps
Functional Specification creation for RICEFW
Specialized Skills (Highly Preferred)
SAP Vistex DMP (Data Maintenance for Pricing)
SAP FSCM Credit Management
SD Integration with MM, FI, and EWM
Technical Advantage
ABAP debugging skills for functional consultants
Exposure to Odata, Webservices (SPROXY, SOAP), and middleware/interfaces
Knowledge of BAPI/Odata/Function Module for automation (RPA/Workato)
Experience & Soft Skills
At least 2 full-cycle SAP implementations/roll-outs
Strong troubleshooting skills for production support
Analytical, resourceful, and self-directed
Excellent stakeholder management and communication skills
Knowledge of Agile methodology (advantageous but not required)
Why Join Us?
Impactful Work: Lead projects that directly influence business operations across the region
Career Growth: Opportunity to work on complex implementations and cutting-edge SAP technologies
Hybrid Setup: Flexibility with 3x onsite work in a modern office environment
Mid-Shift Schedule: Ideal for work-life balance and collaboration with global teams
Competitive Compensation: Flexible budget based on your experience and expertise
Role
Customer Success Specialist
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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