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US Healthcare Support Specialist (Appointment Scheduling & Billing)

Gratitude Inc
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1 week ago

US Healthcare Support Specialist (Appointment Scheduling & Billing)

0-4 Year(s)
₱ 20 - ₱ 25K p.m
Manila (Taguig, Makati)
Manila (Taguig, Makati)

Job Description

Key Skills

Care and Health Services Customer Service

3 candidate(s) have already applied for this Job. Apply now

WORK SETUP: Shifting Schedule

Role Overview:
Support a US Healthcare account by managing appointment scheduling and handling billing inquiries. You will be the primary point of contact for patients and healthcare providers.

Key Responsibilities:

  • Schedule and confirm patient appointments.

  • Address billing inquiries and resolve discrepancies.

  • Coordinate with healthcare providers and insurance companies.

  • Maintain accurate patient records.

Qualifications:

  • Min. 6 months BPO experience preferred.

  • Experience in healthcare/medical accounts is a plus.

  • Excellent communication and problem-solving skills.

  • Must be based in Metro Manila (Taguig/Makati only). Out-of-range locations will be declined.

Why Join?

  • Php 25,000 package.

  • Night Differential + Performance bonuses.

Role

Billing Agent

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jecinta Kariuki

Recruiter - Gratitude Inc

NA, kenya

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