CIS Functional Support-paranaque

Gratitude Inc

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1 day ago

CIS Functional Support-paranaque

4-7 Year(s)

Job Description

Key Skills

SAP XML BPO Skills International BPO API and user interface Excellent communication skills and fluency in English Knowledge and experience with IDOC, EDIFACT, ISO 20022 and EDI message formats. SAP Functional/Interface

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Job Title: CIS Functional Support

Location: Parañaque City, Philippines

Work Setup: Hybrid - 3x Onsite

Work Schedule: 2pm - 11pm Mid Shift

Employment Type: Full-Time

Experience: 4 to 7 Years

Salary: Flexible based on candidate experience

Start Date: ASAP

Job Purpose:

The CIS Functional Analyst will be responsible for analysing, designing, testing, and implementing interfaces between system and Client system, ensuring seamless data flow and business process integration. This role requires a strong analytical mindset, deep technical expertise in various interface formats and protocols, and a solid understanding of SAP modules and related business processes. The Interface Analyst will work closely with internal teams and clients to deliver robust and efficient integration solutions.

Scope of Work:

Requirements Gathering and Analysis

- Collaborate with Markets and clients to understand integration requirements, data flows, and business processes

- Analyze existing systems and data structures to identify integration points and potential challenges

- Document detailed functional and technical specifications for interfaces, including Process and IT Mapping documentation

Interface Design

- Design interface solutions based on gathered requirements, considering scalability, performance, and maintainability

- Perform data mapping between source and target systems, utilizing SAP standard tables, BAPI tables and fields, or other relevant data sources

Testing and Quality Assurance

- Create comprehensive test scripts for baseline testing, functional testing, systems integration testing SIT

- Create comprehensive test scripts for user acceptance testing UAT, if not provided by clients

- Execute test cases including creation of test data, analyze results, and identify defects

- Facilitate testing with clients

- Collaborate with development and business teams to resolve issues and ensure quality of integrated solutions

- Support regression testing efforts to ensure existing functionalities are not impacted by new integrations

Deployment and Post-Implementation Support

- Assist in the deployment of interfaces to production environments

- Provide post-implementation support, troubleshooting issues, and performing root cause analysis

- Monitor interface performance and proactively identify areas for improvement

Minimum Requirements:

- Bachelor's degree in Computer Science or equivalent, or equivalent experience in corresponding roles

- 4 to 7 years of relevant SAP Functional and Interface experience

- Experience in independent solution development and implementation with confidence in discussions with decision authorities

- Business fluent English knowledge, both general and specific to the functional area

- Prior experience as Product Team Member PTM with deep functional and technical experience in a related domain is strongly recommended

Domain and Product Specific Skills:

- Highly Analytical and Data-Oriented: Proven ability to analyze complex data sets and translate business requirements into technical specifications

- Interface Format Expertise: Experience with XML, X12, IDOC, EDIFACT, CSV, Excel, etc.

- SAP Mapping Experience: Experience in report and interface mapping using SAP Standard Tables or BAPI Tables and Fields. Familiarity with SAP data models and data dictionary

- File Transfer Protocol Knowledge: Experience with SFTP, API, CPI Cloud Platform Integration, and AS2. Ability to configure and troubleshoot connectivity is a plus

- SAP Module Experience: Hands-on experience with SAP SD Sales and Distribution, MM Materials Management, EWM Extended Warehouse Management and other modules to support Client Integration and Reporting

- Testing Expertise: Proficient in test script creation and execution for Baseline Testing, Functional Testing, SIT, UAT, and Regression Testing including test data creation. Experience with test management tools is a plus

- Business Process Familiarity: Knowledge of Inbound Shipment, QA, Outbound Order, Customer Returns, Warehouse Management, Subcontracting and Repackaging

- Communication and Collaboration: Excellent written and verbal communication skills. Ability to work effectively with diverse stakeholders

Technical Tools:

- SAP ERP and ECC HANA

- SAP EWM HANA

- SAP BusinessObjects

- HeidiSQL

- FileZilla

- CDATA Arc

- VisualCron

- EZDetach

- Notepad++

How to Apply:

Send your updated resume. Apply now.

Role

Account Manager

Timings

UK Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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