UK Culture Coach
Gratitude IncUK Culture Coach
Job Description
Key Skills
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Job title: UK Culture Coach
Account: UK Financial Collections
Work set up: 100% Onsite at Eton Centris, Quezon City
Work shift: Shifting schedules, UK time
Start date: ASAP
Headcount: 1
Qualifications:
• College graduate (preferably in HR/Psychology/Sociology or any related fields
• Minimum 3–5 years in HR, organizational development, or culture/coaching roles, preferably within a BPO or CX services organization
• Certifications: Diversity, equity, and inclusion certifications or cultural competency training is desirable
• Someone with a knowledge of UK culture, banking industry, and BPO Operational requirements
• Not a job hopper
Job title: UK Culture Coach
Account: UK Financial Collections
Work set up: 100% Onsite at Eton Centris, Quezon City
Work shift: Shifting schedules, UK time
Salary: Up to 60,000 basic + 2400 allowance depending on experience
*Joining Bonus of 40K
Start date: ASAP
Headcount: 1
Qualifications:
• College graduate (preferably in HR/Psychology/Sociology or any related fields
• Minimum 3–5 years in HR, organizational development, or culture/coaching roles, preferably within a BPO or CX services organization
• Certifications: Diversity, equity, and inclusion certifications or cultural competency training is desirable
• Someone with a knowledge of UK culture, banking industry, and BPO Operational requirements
• Not a job hopper
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
Accounting / Finance
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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