Telecommunications Customer Care Specialist
Gratitude IncTelecommunications Customer Care Specialist
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Become part of a dynamic customer service team supporting one of the leading telecommunications providers. This role focuses on delivering outstanding customer experiences through timely issue resolution and professional communication.
Key Responsibilities
• Respond to customer inquiries.
• Resolve service, billing, and account concerns.
• Maintain customer satisfaction.
• Document interactions accurately.
• Follow company policies and quality standards.
Qualifications
• Senior High School Graduate or higher.
• Excellent English communication skills.
• Basic computer navigation.
• Willing to work weekends, holidays, and shifting schedules.
• BPO experience is an advantage.
Benefits
• Attractive compensation package
• Monthly performance incentives
• HMO and insurance benefits
• Paid training
• Career progression
• Employee engagement programs
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
0 - 5 Year(s)
₱ 35 - ₱ 40K p.m
Manila, Philippines
CSR Telco Account -Concentrix cubao
Gratitude Inc1 - 20 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
CSR -GDS Travel account -WNS Bridgertowne
Gratitude Inc1 - 19 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
CSR Banking Account -Concentrix Makati
Gratitude Inc0 - 20 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
SQL Technical Support - Voice. Teleperformance Taguig
Gratitude Inc1 - 30 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
CSR financial account -TCS Taguig
Gratitude Inc1 - 21 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
Real Time Analyst RTA.
Gratitude Inc1 - 4 Year(s)
Confidential
Manila, Philippines
CSR -UK Financial collections account - Wipro Eton QC
Gratitude Inc1 - 36 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Sales Account Representatives
Gratitude Inc1 - 2 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines