Multilingual Customer Service Representative - Bahasa
Gratitude IncMultilingual Customer Service Representative - Bahasa
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Multilingual Customer Service Representative - Bahasa Indonesia
Location: Quezon City, Philippines - Onsite
Work Schedule:* Shifting / Night Shift
Employment Type:* Full-time
Start Date: Asap
*Salary:* Php 38,239.33 - 60,946.00 Monthly. Salary negotiable
*Other Benefits:* Php 20,000 Sign On Bonus + Incentives, Health Insurance, Life Insurance, Free Parking, Paid Training, Company Events, Promotion to Permanent
*Job Description:*
Provide customer support in English and Bahasa Indonesia through phone, chat, and email. Handle account inquiries, billing concerns, service requests, and general customer support while ensuring high customer satisfaction.
*Qualifications:*
- Open to applicants with or without BPO experience
- Fluent in Bahasa Indonesia - speaking and comprehension
- Working knowledge of English. Training and systems are in English
- Can understand complex conversations and communicate professionally
- Previous collections experience and O2C process knowledge is an advantage but not required
- Must be legally able to work in the Philippines with valid Working VISA or Temporary Resident VISA
Responsibilities:
- Handle inbound and outbound customer interactions
- Assist with account-related inquiries, billing, and service requests
- Document interactions accurately in company systems
- Meet quality, productivity, and attendance targets
N/B
Applicant Must be currently staying in the Philippines
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Director, Consulting Delivery – BPO / Contact Center
Gratitude Inc12 - 20 Year(s)
Confidential
Manila, Philippines
0 - 10 Year(s)
Confidential
Manila, Philippines
1 - 2 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
CSR Multilingual Language - Cantonese
Gratitude Inc0 - 21 Year(s)
₱ 80 - ₱ 87.15K p.m
Manila, Philippines
0 - 2 Year(s)
Confidential
Manila, Philippines
Manager, Pre-sales and Solutions
Gratitude Inc5 - 6 Year(s)
₱ 160 - ₱ 180K p.m
Manila, Philippines
Monitoring, Observability and Event Management Architect
Gratitude Inc5 - 7 Year(s)
₱ 100 - ₱ 108K p.m
Manila, Philippines
CSR WNS company -ALM LBR Dayshift account
Gratitude Inc2 - 17 Year(s)
₱ 30 - ₱ 40K p.m
Manila, Philippines
CSR Financial account(SNL)-Wns Eastwood
Gratitude Inc0 - 15 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
Customer Service Representative
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 23K p.m
Manila, Philippines