Retail Customer Service Representative
Gratitude IncRetail Customer Service Representative
Job Description
Key Skills
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Qualifications:
High School Graduate (Old Curriculum) or Senior High School Graduate
No call center experience required
Excellent communication skills
At least 18 years old
Filipino citizen or holder of relevant work status
Preferably a college graduate (any course)
Willing to start immediately
Job Responsibilities:
. Assist customers by addressing inquiries and resolving concerns in a professional and timely manner.
. Provide accurate information about products, services, and company policies.
. Maintain high-quality customer service while meeting performance standards.
. Handle customer interactions with professionalism and empathy.
. Accurately document customer transactions and concerns.
. Perform other customer support tasks as assigned.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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