Operation Manager -Finance

Gratitude Inc

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1 month ago

Operation Manager -Finance

4-15 Year(s)

90 - 100 Thousand p.a

Manila

Job Description

Key Skills

finance Manager Finance operation Finance bpo

13 candidate(s) have already applied for this Job. Apply now

Location - Alabang

PHP 90K basic

College Graduate, Insurance background or AP/AR/Invoicing/Reconciliation/Month End Report

Night shift

Work from office

Work Experience & Other Requirements

Work Experience

Preferred work experience in the field of Financial Accounting preferably in an accounts payable or receivables department Accounts Payable / Accounts Receivable preferred but not required

High numerical keying/data entry skills

Experience working in a high volume environment

Basic Function

Responsible for whole group of Shared services (AP, Cash Control, Payroll) and accurate and timely handling of a large volume of invoices and or customer payments on a daily basis. Reviewing them for accuracy and completeness and communicating issues to the appropriate person.

The job also includes report out financial information in an accurate and timely manner. Follow-up with lines of business at client-end for closure of accounting open items. Maintain data and records in accordance with accounting standards & principles.

Miscellaneous Reporting and client requested tasks

Accounts Payable – Leads a group of processors assigned the below tasks;

Review backup for vendor invoices processed through the accounts payable system to ensure accurately entered, coded, and routed by the outsourced service provider.

Provide first level approval and route invoices to location manager for approval to pay.

Investigate exceptions and send detailed instructions to the appropriate party to resolve.

Liaise with branch staff to answer questions and solve processing issues.

Assist branch with vendor maintenance and check requests…

Assist accounts payable department in the reconciliation of invoices received but for which the goods were not yet entered.

Special accounts payable projects as needed.

Vendor Master - Leads a group of processors assigned the below tasks;

Responsible for vendor setup and maintenance based on stringent criteria and parameters.

Maintain existing vendor database records for accuracy and consistency

Accept and complete requests through the workflow system for various departments/locations

Responsible for TIN validation for US vendors and CAD GST/HST validation for Canadian vendors

Issue and file 1099s per requirements of the Internal Revenue Service using 1099 Pro Software and IRS validation software.

Concur - Leads a group of processors assigned the below tasks;

Activates existing corporate credit cards and new accounts set up

Monthly reimbursement and liquidations of corporate card/personal expenses

Monthly reconciliation of corporate credit card recs

Payroll - Leads a group of processors assigned the below tasks;

Process garnishments on employee wages weekly

Daily completion of queries received in the mailbox

Cash Control and Reconciliation - Leads a group of processors assigned the below tasks;

Daily matching of transactions in preparation for monthly reconciliation

Bank reconciliation – cash accounts

Daily completion of queries received in the mailbox

Performance Parameters

Attendance & Schedule Adherence

Timeliness & Accuracy

Team objectives

Primary Interactions

Internal

Act as a Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking support

Act as a Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance

Act as a Subject Matter Expert for the purpose of handling process related issues; queries and escalated transactions

QCA for the purpose of associate performance feedback and audit in order to update the training curriculum

External

Client trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans

Escalation teams at the client end for the purpose of seeking clarifications & answering queries

Other Requirements

Manager is required to work last Saturday of each month due to criticality of month end tasks.

Critical workdays, Day -2, Day -1, Day 1-6 (Accounting days), including year ends, and quarter ends.

Role

Operations Director

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Customer Service

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