Multilingual Service Desk Analyst (Japanese)

Gratitude Inc

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3 weeks ago

Multilingual Service Desk Analyst (Japanese)

1-40 Year(s)

90 - 100 Thousand p.m

Manila (Taguig)

Job Description

Key Skills

Communications Customer Service Detail oriented Help Desk/ IT Service Desk

1 candidate(s) have already applied for this Job. Apply now

Job Title: Multilingual Service Desk Analyst (Japanese)

Category: Service Desk / End User Services

Work setup: Onsite in One World Square, Mckinley Hill. Taguig City

Salary: PHP 90,000 – 100,000

Employment Type: Full Time

Headcount: 2

Position Description:

• We are seeking a dedicated and enthusiastic Japanese-speaking L1 Customer Support Agent to join our growing team.

• The L1 Customer Support Agent will be responsible for providing exceptional customer service and technical support to our clients via phone, email, and chat.

• The ideal candidate will have a passion for helping customers, strong communication skills, and a basic understanding of technical troubleshooting.

Qualifications:

• Can speak, read, and write in English and Japanese Language.

• Candidates must have technical support or service desk experience

• Native Japanese with PRV who don’t need a working visa residing in PH

• Non-native Japanese who is permanently residing here in PH

• Fluent in Japanese & English

• Customer Service & Support

• Detail-oriented

• Windows

• M365

• Strong communication skills

• Technical troubleshooting

• Help Desk/ IT Services

Interested and qualified candidates should send their CV to estherigweonu@gratitudeindia.com

Role

Any Other

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

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