Customer Service Representative – Retail, Banking, Home Security & Project Luna Accounts

Gratitude Inc

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1 month ago

Customer Service Representative – Retail, Banking, Home Security & Project Luna Accounts

0-2 Year(s)

₱ 15 - ₱ 20K p.m

Manila (Alabang Muntinlupa City, Eastwood quezon city, Pasay City, Taguig, Bridgetown quezon City)

Job Description

Key Skills

Problem Solving Communication Skills BPO Skills BPO industry retail voice operation

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We are hiring Customer Service Representatives for multiple accounts including Retail, Banking, Global Home Security, and Project Luna. Successful candidates will handle customer inquiries, account concerns, technical support, and service-related issues while delivering excellent customer experience.

Applicants must possess strong communication skills, customer service orientation, and willingness to work onsite in a fast-paced environment.

Available Accounts & Qualifications:

Retail Account • HS/SHS Graduate or College Undergraduate with at least 6 months BPO Experience • College Graduate with or without BPO Experience • Good Communication Skills • Willing to Work Onsite (WOSA)

Salary Package: ₱17,500

Project Luna Account • At least 1 year Healthcare or Technical Support Experience • Excellent Communication Skills • Willing to Work Onsite (WOSA)

Salary Package: ₱19,000

Retail Account (Fixed-Term Employment) • At least HS Graduate (Old Curriculum) or SHS Graduate • Excellent Communication Skills • Willing to Work Onsite (WOSA)

Salary Package: ₱15,000

Global Home Security Account • At least HS Graduate (Old Curriculum) or SHS Graduate • Excellent Communication Skills • At least 1 year Customer Service Experience (BPO or Non-BPO) • Experience working directly with customers is accepted (e.g., Starbucks, iStore, retail stores) • Willing to Work Onsite (WOSA)

Salary Package: ₱19,000

High Priority Banking Account • At least HS Graduate (Old Curriculum) or SHS Graduate • With or Without BPO Experience • Excellent Communication Skills • Willing to Work Onsite (WOSA) • Additional Requirements: NBI Clearance, Police Clearance, and SSS Number available before training

Salary Package: ₱18,400

General Requirements • Excellent Communication Skills • Willing to Work Onsite • Willing to Work on Shifting Schedules

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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