CSR -Multilingual Language - Thai
Gratitude IncCSR -Multilingual Language - Thai
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Job Title: Multilingual Language - Thai
Work setup: Onsite in Quezon City
Work schedule: Shifting/ Night shift
Salary: 34,746 to 110,027.33 + 20,000 Sign-on Bonus + Incentives
Availability: ASAP
Heads: 20
Target Start Date: September 2026
Job Qualifications:
- Open to candidates with or without BPO experience
- Speak fluently and spontaneously in the Thai language
- Use the language effectively in a professional environment
- Understand complex and extended conversations, including implied meanings
- Working knowledge of English is needed; training and client systems are in English
- The primary language for customer interaction remains the languages specified in the table
- Previous collections experience is highly preferred but not required
- Understanding of the Order-to-Cash (O2C) process is highly preferred but not required
- Candidate must be able to work in PH and with a valid working VISA
- Also accepts Temporary Resident Visa for non-Filipino applicants
- Eligible to work in the Philippines and available to start ASAP
Language Skills:
- Fluent in Thai
Responsibilities:
- Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels
- Provide customer support in English and Thai Language
- Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs
- Resolve customer concerns efficiently while delivering a positive customer experience
- Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds
- Document customer interactions accurately using company systems and tools
- Meet quality, productivity, attendance and customer satisfaction goals
- Build trust and customer loyalty through exceptional service and problem-solving
- Perform other duties as assigned to support business and operational needs
Benefits:
- Company events
- Free Parking
- Health Insurance
- Life Insurance
- Paid Training
- Promotion to Permanent employee
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
2 - 6 Year(s)
₱ 30 - ₱ 40K p.m
Manila, Philippines
CSR -UK Financial collections account - Wipro Eton QC
Gratitude Inc1 - 36 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Quality Assurance- Healthcare
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
CSR AGENT | COGNIZANT TAGUIG
Gratitude Inc1 - 14 Year(s)
₱ 22 - ₱ 24K p.m
Manila, Philippines
WFM TEAM LEAD - NLCH | MOA |
Gratitude Inc1 - 8 Year(s)
₱ 35 - ₱ 40K p.m
Manila, Philippines
CSR collection account -EXL Alabang
Gratitude Inc1 - 20 Year(s)
₱ 27 - ₱ 40K p.m
Manila, Philippines
Manager, Pre-sales & Solutions (Service Desk)
Gratitude Inc4 - 8 Year(s)
Confidential
Manila, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 21K p.m
Manila, Philippines
MIS Executive – Call Center
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
PHRN/USRN. Clinical Disability Claims urgent WFH
Gratitude Inc1 - 12 Year(s)
₱ 60 - ₱ 85K p.m
Manila, Philippines