CSR - Financial Services Account - SHS Grad Welcome with BPO Exp

Gratitude Inc

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3 days ago

CSR - Financial Services Account - SHS Grad Welcome with BPO Exp

1-14 Year(s)

₱ 25 - ₱ 26K p.m

Job Description

Key Skills

Business to Business (B2B) Call Center BPO Voice Process International Call Centre B2B. Call Centre skills International BPO

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CSR - Financial Services Account - SHS Grad Welcome with BPO Exp - Onsite

We are looking for a Customer Service Representative to join our Banking and Finance account.

In this role, you will assist customers with their banking and financial concerns, ensuring accurate and timely resolution while delivering outstanding service.

*Your Responsibilities:*

- Handle inbound customer inquiries about bank accounts, transactions, and financial services

- Provide step-by-step assistance and resolve issues with professionalism and empathy

- Maintain confidentiality and handle sensitive information with care

- Properly document all interactions and comply with policies

- Work with support teams to ensure customer satisfaction

*Qualifications:*

- SHS graduate or completed 2 years in college/university

- Minimum 1 year BPO experience is required

- Good to excellent English communication skills - written and verbal

- Willing to work onsite

- Amenable to Banking and Finance account

*Perks and Benefits:*

- Competitive salary package

- Career growth and development opportunities

- Collaborative and supportive work environment

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.