Cantonese-Speaking Customer Support Representative
Job Description
Key Skills
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*JOB TITLE: Cantonese-Speaking Customer Support Representative | Earn Up to 130K + 20K SOB*
*Work Setup:* 100% Onsite - Quezon City
*Work Schedule:* Shifting / Night Shift
*Salary:* PHP 52,212.67 to PHP 130,114.00 + PHP 20,000 Sign-On Bonus + Incentives
*Headcount:* 28 Openings
*ABOUT THE ROLE:*
We are urgently hiring 28 Cantonese Speakers to support our international customers via phone, chat, and email.
*QUALIFICATIONS:*
- Fluent in Cantonese - can speak naturally and professionally, including understanding complex conversations
- Conversational English is required (all training and systems are in English)
- No BPO experience needed - freshers are welcome to apply
- Collections or Order-to-Cash (O2C) experience is a strong advantage but not mandatory
- Must be eligible to work in the Philippines with valid work authorization
- Open to non-Filipino applicants with Temporary Resident Visa (TRV)
*WHAT YOU WILL DO:*
- Handle customer inquiries in both Cantonese and English through multiple channels
- Assist with account concerns, billing inquiries, service requests, and product information
- Deliver excellent customer experience while resolving issues efficiently
- Document interactions accurately in company tools
- Achieve targets for quality, productivity, attendance, and customer satisfaction
- Build strong customer trust and loyalty
*BENEFITS:*
- HMO and Life Insurance
- Free Parking and Company Events
- Paid Training with career growth to permanent employment
- Incentives + PHP 20,000 Sign-On Bonus
Interested? Send your resume with your Cantonese proficiency level, current location, and expected salary.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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