BPO TRAINER - TRAVEL & EXPEDIA ACCOUNT

Gratitude Inc

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4 weeks ago

BPO TRAINER - TRAVEL & EXPEDIA ACCOUNT

2-6 Year(s)

30 - 35 Thousand p.m

Manila (Pasay City, Taguig)

Job Description

Key Skills

Leadership Project management Team Leader Supervisor Skills Travel Accounts BPO Experience is a must Expedia

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Job Title: BPO Trainer – Travel / Expedia Account | Onsite Night Shift | MOA & McKinley | Php 35,000

Work Location: MOA & McKinley
Work Setup & Schedule: Onsite | Night Shift
Salary: Php 35,000

We are looking for a skilled Trainer to join our Travel / Expedia account. The role involves delivering high-quality training programs to both general and specialized workforce areas, ensuring smooth knowledge transfer and professional excellence.

Key Responsibilities

Deliver training materials including presentations, manuals, guides, and evaluations
Coordinate and schedule training sessions based on business requirements
Execute specialized training projects independently and generate your own workload
Mentor and supervise less experienced trainers or team members
Implement improvements to day-to-day training processes
Manage short-term training activities and ensure team alignment
Maintain professional quality and consistency in all training outcomes

Requirements

Minimum 6 months experience as a Trainer
Strong background in the travel industry, preferably handling Expedia accounts
BPO experience is required
Experience with IGT, WNS, or Foundever is a plus
Excellent communication and interpersonal skills

Role

Senior Travel Consultant

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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