Assistant Manager (140k - 160k PHP)

Gratitude Inc

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1 month ago

Assistant Manager (140k - 160k PHP)

5-10 Year(s)

10 - 15 Thousand p.m

Manila

Job Description

Key Skills

Leadership people Management good communication skills client management Solar Industry Solar Asset Management

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Position: Assistant Manager - Solar Asset Performance

Location: Eastwood, Quezon City

Salary: 140K to 160K gross

Work set up: On-site

Work shift: Shifting

Target start date: ASAP

Work Where People Matter:

At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here:

 Growth you can see – promotions and career paths await

 Learning that sticks – training to sharpen your skills

 Learning that sticks – training to sharpen your skills

 A workplace that cares – inclusive, supportive, and people-first

 Health coverage you can count on

Your Day-to-Day:

 Lead and mentor a team of Asset Engineers, overseeing remote system investigations and performance analysis.

 Monitor solar PV systems via advanced platforms (e.g., VCOM, NetSuite) to identify issues, defects, and optimization opportunities.

 Troubleshoot system faults and coordinate timely resolutions.

 Manage service inquiries, warranty claims, and supplier engagement for technical support and replacement parts.

 Oversee the creation of service orders, bills of materials, and accurate documentation in NetSuite.

 Generate and present performance reports (monthly, quarterly, annual) to clients and stakeholders.

 Collaborate with subcontractors, clients, and internal teams to deliver operational excellence.

 Ensure compliance with O&M contracts, inspections, and regulatory requirements (including LGC submissions).

What We Are Looking For:

 A bachelor’s degree in Engineering, Renewable Energy, or a related technical field is highly preferred.

 With BPO experience preferred

 5+ years’ relevant experience in solar asset management, performance engineering, or O&M.

 2–3 years of relevant managerial or supervisory experience

At least 1 year of experience in the solar energy industry (local or onshore)

Knowledge of monitoring tools

 Knowledge of solar PV systems, monitoring platforms (e.g., VCOM, SCADA), and performance analysis tools (e.g., PVsyst, NetSuite).

 With solar industry experience, operations and maintenance. Knows how the solar asset works.

 Ability to troubleshoot technical issues, manage service cases, and oversee reporting requirements.

 Should have People management and client management skills

 Knowledgeable of Solar performance monitoring platforms

 Good communication skills and strong stakeholder management skills, with

experience liaising across suppliers, subcontractors, and clients.

 Leadership experience in managing technical teams is an advantage.

 Willing to work onsite in Eastwood, Quezon City, and amenable to a shifting

schedule.

 Must be a Filipino and a resident of the country

 Requires a candidate with recent and relevant experience. This is a must—if the candidate does not have recent and relevant experience, they will be automatically rejected.

Recruitment Process:

3 interviews (Virtual process)

1. Recruitment team

2. Operations

3. Client

Pre-Screening Notes:

Educational Attainment:

What solar PV systems and monitoring platforms (VCOM, SCADA, NetSuite) have you used?

How do you troubleshoot solar system performance issues?

Have you prepared solar performance reports? What metrics did you track?

Could you describe your experience with O&M, service inquiries, or warranty claims?

Have you led a technical team? How did you manage them?

Are you comfortable working on-site in Eastwood with a shifting schedule?

Can you handle multiple stakeholders and fast-paced operational tasks?

Years of Relevant Experience:

Last Drawn Salary:

Expected Salary:

Role

Deputy Manager-Operations

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Yasir Muhammad

Recruiter - Gratitude Inc

NA, nigeria

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