Clinical Support Specialist - Healthcare Voice
EXL ServiceClinical Support Specialist - Healthcare Voice
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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We’re hiring a Clinical Support Specialist for a voice-based healthcare position.
Responsibilities:
Answer client queries via voice communication.
Help with insurance claims and documentation.
Ensure service quality and compliance with healthcare standards.
Qualifications:
PRC Licensed Nurse.
1 year of clinical experience.
Experience in healthcare services preferred.
Work Setup:
4-6 weeks onsite training, then WFH.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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