Customer Service Executive (Native Japanese) URGENTLY HIRING
Gratitude IncCustomer Service Executive (Native Japanese) URGENTLY HIRING
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
About the Role
Join a leading global customer service team supporting Japanese customers based in Japan. You will provide exceptional customer support through phone, email, and chat while delivering an outstanding customer experience.
Key Responsibilities
- Handle customer inquiries and complaints from Japanese customers.
- Provide professional support via phone, email, and live chat.
- Resolve customer concerns efficiently while maintaining high service quality.
- Escalate complex issues to the appropriate teams when necessary.
- Maintain accurate customer records and follow company procedures.
- Achieve individual productivity and quality performance targets.
- Deliver an exceptional customer experience on every interaction.
Requirements
Mandatory
- Native Japanese Speaker (Only)
- Excellent verbal and written communication skills in Japanese.
- Currently residing in Malaysia or willing to relocate to Malaysia.
- Strong customer service and problem-solving skills.
- Comfortable working in a fast-paced, multicultural environment.
Training
- One month of comprehensive training conducted entirely in Japanese.
Why Join Us?
- Attractive salary package with monthly incentives and shift allowances.
- Full relocation support for overseas candidates.
- Long-term renewable employment with work permit sponsorship.
- Opportunity to build an international career in Malaysia.
- Supportive, multicultural workplace with excellent employee benefits.
- Career development and professional growth opportunities.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
NA, nigeria
0+ Followers
500+ Posts
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Accounts Payable Analyst (Japanese Speaking)
Gratitude Inc2 - 4 Year(s)
RM 10 - RM 14 Thousand p.m
Selangor, Malaysia
0 - 5 Year(s)
RM 4 - RM 5 Thousand p.m
Kuala Lumpur, Malaysia
1 - 5 Year(s)
Confidential
Johor, Malaysia
Automation Developer (.NET)
Gratitude Inc3 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
0 - 5 Year(s)
Confidential
Kuala Lumpur, Malaysia
2 - 3 Year(s)
Confidential
Selangor, Malaysia
Production Machine Operator
Gratitude Inc1 - 3 Year(s)
RM 2 - RM 2.4 Thousand p.m
Selangor, Malaysia
0 - 2 Year(s)
RM 2.1 - RM 2.2 Thousand p.m
Johor, Malaysia
Account Payable Analyst. Japanese Speaker Bilingual
Gratitude Inc2 - 4 Year(s)
RM 10 - RM 12 Thousand p.m
Selangor, Malaysia
Senior Tester
Gratitude Inc5 - 6 Year(s)
RM 6 - RM 6.5 Thousand p.m
kelang jaya, Malaysia