Customer Service Executive (English+Bahasa Speaker)
Gratitude IncCustomer Service Executive (English+Bahasa Speaker)
Job Description
Key Skills
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• Provides continuous helpdesk support via telephone, chat & email related to the product.
• Employ high level of interpersonal & communication skills while solving customer's issues.
• Conducts basic probing to determine the next action to customer's enquiries.
• Exceeding customer expectations in terms of customer service and providing accurate information.
• Working in a team to achieve the required KPI elements and SLA.
• Good computer literacy.
Role
Customer Service Executive
Timings
Day Shift (Contract To Hire)
Industry
Other
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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