Workflow Specialist – Transactional Procurement & Vendor Master

Gratitude Inc

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1 week ago

Workflow Specialist – Transactional Procurement & Vendor Master

1-5 Year(s)

₹ 60 - ₹ 70 Thousand p.m

Hyderabad (Madhapur, Manikonda, Kukatpally)

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Job Description

Key Skills

Enterprise systems SAP Vendor Management Vendor management Reporting Tools BPO Operations BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES Proficiency in MS Office Exposure and experience in Procure to Pay Transactional activities & Supplier Management and team management Transactional Procurement

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Workflow Specialist – Transactional Procurement & Vendor Master

Location: Hyderabad, India | Work Setup: Onsite

Job Type: Full-time | Band: BPO 1/2 | Experience: 1–5 Years

Salary: 6–7 LPA

Role Overview

Support transactional procurement and vendor master operations. Ensure accurate processing of purchase requisitions, POs, vendor creation, and master data maintenance while meeting SLA, quality, and compliance standards.

1. Workflow Specialist – Transactional Procurement | Job ID: 417803

Key Responsibilities

- PO Management: Validate purchase requisitions and convert to POs. Verify approvals, documents, and checklists before dispatch

- Coordination: Follow up for approvals, manage PO confirmations, amendments, and expediting

- Stakeholder Support: Coordinate with buyers, requesters, and suppliers. Resolve queries and exceptions for smooth transactions

2. Workflow Specialist – Vendor Master | Job ID: 417804

Key Responsibilities

- Vendor Data: Validate docs for vendor creation, modification, and maintenance. Ensure compliance before processing

- Master Records: Create, update, and maintain vendor master data with high accuracy and integrity

- Communication: Process amendments and share updates with stakeholders

Common Responsibilities – Both Roles

- Operations: Act as SPOC for requesters, suppliers, buyers. Communicate via email/phone, resolve issues, provide status updates

- Reporting & Compliance: Generate reports, monitor workflow queues, escalate risks/bottlenecks, ensure policy and SLA adherence

- Performance: Maintain TAT, quality, accuracy, and minimize errors

Required Skills & Qualifications

- Experience: 1–5 years in Transactional Procurement and/or Vendor Master Management

- Tools: ERP knowledge, preferably SAP. Proficient in MS Office & reporting tools

- Competencies: Strong verbal & written English, Analytical & problem-solving, Attention to detail, Stakeholder management, Teamwork, Multi-tasking & deadline driven

Success Measures

Timely & accurate transactions, High data quality & compliance, SLA/TAT achievement, Stakeholder satisfaction, Minimal errors

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

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