Spanish Customer Support Officer in IT Company Bangalore

Gratitude Inc

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1 week ago

Spanish Customer Support Officer in IT Company Bangalore

3-6 Year(s)

₹ 50 - ₹ 80 Thousand p.m

Bangalore

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Job Description

Key Skills

Customer Service Fluent in Spanish and English Spanish CSR Strong communication and interpersonal skills Spanish - Read, Understand and Translate Strong attention to detail, and organizational skills Excellent Communication, Customer Service and Empathy Skills

128 candidate(s) have already applied for this Job. Apply now

Position Name: Spanish Customer Service
Location: TCS Chennai Mumbai or Bangalore location
Band: BPO 3
3-6yrs of experience is required

TCS is hiring candidates with Spanish language proficiency to support finance and accounting operations. The role involves handling emails in Spanish and English, supporting invoice processing and approvals, coordinating with Spanish-speaking clients, and resolving purchase order related issues while working closely with AP, AR, and R2R teams.

Key Responsibilities
Work on received emails in Spanish and English and post invoices for approval
Support AP, AR, and R2R remote migration process with Spanish-speaking clients
Assist AP, AR, and R2R teams in obtaining required approvals to process invoices in Spanish
Examine and resolve issues related to purchase orders in Spanish language by engaging with business stakeholders
Translate, interpret, and handle queries from Spanish-speaking clients
Provide support and assistance to clients in both Spanish and English communication
Required Skills
AR and RTS Skills are not needed. Just preferred. So as long as candidate has spanish Skills he should be processed
B1 / B2 level proficiency in Spanish language
Ability to translate, interpret, and handle inquiries for Spanish-speaking clients
Good communication skills (oral and written)
Exposure to MS Office
Good to Have
Background in Finance & Accounting
Knowledge of:
Accounts Payable (AP)
Accounts Receivable (AR)
Record to Report (R2R)
General Ledger
Journal Entry
Reconciliation
Fixed Assets
Oracle exposure will be an added advantage
Preferred Candidate Profile
Candidate with good Spanish communication and comprehension skills
Comfortable supporting finance-related processes and documentation
Able to coordinate with internal teams and stakeholders for approvals and issue resolution
Prior finance/accounting process experience will be preferred

For Mumbai Location they need Spanish Customer Service only with Good spanish and English skills. Finance knowledge etc is not needed

**B2 Spanish Language is required**
**Graduation is compulsory**
**Reject if former/ current TCS / Tata employee**
**Reject if "Spanish" is not stated on CV**
If candidate is not from Bangalore or Chennai we need to confirm if he is ready to relocate specially to Bangalore as the vacancy in Bangalore is urgent

Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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