Gratitude Inc banner
Gratitude Inc logo

Spanish CSR

Gratitude Inc
417 Views
1 month ago

Spanish CSR

1-7 Year(s)
Bangalore, Chennai, Mumbai
Bangalore, Chennai, Mumbai

Job Description

Key Skills

Customer Service Oracle spanish language BPO Voice Process BPO Recruitment Accounts Payable Spanish Bilingual Fluent in Spanish and English Spanish CSR

84 candidate(s) have already applied for this Job. Apply now

Position Name: Spanish Customer Service
Location: Chennai, Mumbai or Bangalore
Band: BPO
Experience: 3-6 yrs required

Job Summary:
We are hiring candidates with Spanish language proficiency to support finance and accounting operations. The role involves handling emails in Spanish and English, supporting invoice processing and approvals, coordinating with Spanish-speaking clients, and resolving purchase order related issues while working closely with AP, AR, and R2R teams.

Key Responsibilities
- Work on received emails in Spanish and English and post invoices for approval
- Support AP, AR, and R2R remote migration process with Spanish-speaking clients
- Assist AP, AR, and R2R teams in obtaining required approvals to process invoices in Spanish
- Examine and resolve issues related to purchase orders in Spanish language by engaging with business stakeholders
- Translate, interpret, and handle queries from Spanish-speaking clients
- Provide support and assistance to clients in both Spanish and English communication

Required Skills
- AR and RTS Skills are not needed. Just preferred. So as long as candidate has Spanish Skills he should be processed
- B1 / B2 level proficiency in Spanish language
- Ability to translate, interpret, and handle inquiries for Spanish-speaking clients
- Good communication skills (oral and written)
- Exposure to MS Office

Good to Have
- Background in Finance and Accounting
- Knowledge of: Accounts Payable (AP), Accounts Receivable (AR), Record to Report (R2R), General Ledger, Journal Entry, Reconciliation, Fixed Assets
- Oracle exposure will be an added advantage

Preferred Candidate Profile
- Candidate with good Spanish communication and comprehension skills
- Comfortable supporting finance-related processes and documentation
- Able to coordinate with internal teams and stakeholders for approvals and issue resolution
- Prior finance/accounting process experience will be preferred

Note for Mumbai Location:
Spanish Customer Service only with Good Spanish and English skills. Finance knowledge etc is not needed

Mandatory Requirements
- B2 Spanish Language is required
- Graduation is compulsory
- If candidate is not from Bangalore or Chennai we need to confirm if he is ready to relocate specially to Bangalore as the vacancy in Bangalore is urgent

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

4+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

4 - 6 Year(s)

Leadership Help Desk/ IT Service Desk Worked in a live operations/time sensitive environment; ie. call center, help desk, network operations,OTT(Prefered)

₹ 80 - ₹ 92 Thousand p.m

Bangalore, India

Company logo

Tax Accounting Lead

Gratitude Inc

8 - 12 Year(s)

CRM (Customer relationship Management) Tax Laws Stakeholder Management

₹ 1.15 - ₹ 1.5 Lacs p.m

Hyderabad, India

1 - 5 Year(s)

procurement Russian language proficiency, including ability to read, understand, and communicate process-related information effectively.

₹ 50 - ₹ 58 Thousand p.m

Hyderabad, India

8 - 10 Year(s)

Lean Six Sigma Black Belt Proven Root Cause Analysis (RCA) skills Utilities domain (Retail / Collections / Billing preferred)

₹ 90 - ₹ 1 Lacs p.m

Kolkata, India

1 - 4 Year(s)

Basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support, and process compliance. Spanish language proficiency, including ability to read, understand, and communicate process-related information effectively. Understand Customer Quality and Productivity Expectations

Confidential

Hyderabad, India

7 - 10 Year(s)

ERP Application Knowledge BlackLine – Preferably worked on All Modules of Blackline. ICH, Cash Application Module, FRA and BI Studio

₹ 90 - ₹ 1 Lacs p.m

Noida, India

Company logo

CLM Analyst

Gratitude Inc

2 - 4 Year(s)

Cash Management International BPO Risk Management experience

₹ 49 - ₹ 53 Thousand p.m

Noida, India

Company logo

RTR GL Manager

Gratitude Inc

10 - 15 Year(s)

Overall work experience of 10+ years in FnA domain Understanding end to end of R2R activities Preferred experience of handling Client escalations

₹ 15 - ₹ 20 Thousand p.m

Chennai, India

Company logo

AML OPS Analyst

Gratitude Inc

10 - 15 Year(s)

Documentation Investigation risk management,

Confidential

Bangalore, India

2 - 5 Year(s)

Proficiency in French and English language

₹ 90 - ₹ 1 Lacs p.m

Newa Talai, India