RTR - Associate Manager | @MNC BPO | Chennai |
Gratitude IncRTR - Associate Manager | @MNC BPO | Chennai |
Job Description
Key Skills
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Role/Skill: RTR - Associate Manager
Location: Chennai
Experience: 7 years to 10 years
Band: BPO 3/4
Salary: up to 12 LPA
Shift: 12:30 PM-3:30 am
Skill: Finance and Accounting, RTR
Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non-technical graduation in finance & accounts stream- MBA, M Com, B Com, BBA
Must Have Skills:
• 7/8+ years of experience in FnA - GL activities
• Work allocation, managing exceptions, resolve queries, Review of complex activities, month close review meetings with business & retained accounting team review quality & compliance, SLA tracking & reporting, Lead process improvements
• Should have managed the team of 10+ team members
• Excellent analytical and decision-making skills
• Interaction with the client - Governance calls
• SLA adherence
• Functional working experience in ERPs like Oracle preferred
Good to Have
• Expertise in Core Accounting like Balance Sheet, Month close & recons, tech, tools
• 3 Yrs team handling
• Excellent communication skills
• MS office proficiency
Job Responsibility
• Willing to work in night and rotational shifts.
• AR experience required
• Customer service skills
• Well-organized and proactive
• Ability to communicate effectively, both verbally and orally
• Good listening skills
• Ability to work independently
• Tracking budget expenses
• Attention to detail
• Maintains healthy vendor relationships
• PC proficiency
• Data entry skills
• General math skills
Ex TCS Employees can't apply
PAN and DOB are required for profile creation
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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