Role/Skill: HRIS Specialist

Gratitude Inc

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1 month ago

Role/Skill: HRIS Specialist

10-14 Year(s)

Chennai (chennai)

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Job Description

Key Skills

10+ years of HR Information systems experience (e.g. Min. 5 years in Workday and PeopleSoft). Hands-on configuration experience across Absence, Benefits and Talent Management modules

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Role/Skill: HRIS Specialist

Key Responsibilities

Operational Support
L1 Support
• Perform basic troubleshooting
• Support UAT activities.
• Maintain knowledge base documentation including FAQs, QRGs (Quick Reference Guide) and SOPs.
• Provide communication support for system updates and changes.
L2 & L3 Troubleshooting
• Conduct deep triage of complex cross-module Workday issues.
• Perform root cause analysis across configuration, integrations, and user processes.
• Reproduce issues in sandbox environment.
• Implement configuration fixes, data corrections, workarounds, and preventive controls.

Workday Configuration & System Build
• Configure and maintain business processes, condition rules, validations, notifications, eligibility
rules, and routing logic.
• Develop and maintain complex calculated fields used for eligibility, reporting, and security.
• Design, update, and troubleshoot reports and dashboards.
• Build and govern EIB templates including validation rules, field mapping, and upload sequencing.

Workday Release Management (R1 & R2)
• Review release notes and conduct detailed impact assessments.
• Recommend feature enablement decisions aligned to policy and risk.
• Define regression testing scope and strategy.
• Develop and execute UAT scripts across global stakeholders.
• Coordinate cross-functional testing participation.
• Implement configuration updates related to releases.

New Business Unit Onboarding
• Lead requirements discovery and translate into Workday design.
• Support configurations, reporting, and data migration, if applicable.
• Manage testing, cutover, and hypercare.
• Provide change management and training support.

Roadmap & Enhancements
• Translate release changes into business impact and adoption plans.
• Prioritize HRIS enhancements based on value, risk, and effort.
• Maintain alignment with enterprise technology strategy.

Other Experience & Competencies
• 10+ years of HR Information systems experience (e.g. Min. 5 years in Workday and PeopleSoft).
• Hands-on configuration experience across Absence, Benefits and Talent Management modules.
• Strong understanding of business process framework, calculated fields, reporting, EIB, and security.
• Experience managing global release cycles and UAT coordination.
• Strong functional HR knowledge, with the ability to understand HR policies and ways of working and
translate them into system configuration.
• Strong stakeholder management supporting global and regional users, with familiarity in managing
country-specific requirements.
• Familiar with multi-country governance standards and cross-country complexities.
• Strong analytical and troubleshooting capabilities.
• Able to quickly grasp new concepts, projects, and system functionalities, and adapt effectively in a
fast-paced environment.

PAN and DOB are required for profile creation

Role

Human Resources Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Human Resources

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Jane E Nwafor

Recruiter - Gratitude Inc

NA, nigeria

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