Quality Analyst (Six Sigma Black Belt Certified) URGENTLY HIRING
Gratitude IncQuality Analyst (Six Sigma Black Belt Certified) URGENTLY HIRING
Job Description
Key Skills
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Drive Enterprise-Wide Quality Excellence with TCS
Are you a certified Six Sigma Black Belt with a passion for process excellence, quality transformation, and data-driven decision-making? Join TCS and lead strategic quality initiatives that improve operational performance, enhance customer satisfaction, and deliver measurable business value.
This is an excellent opportunity to work with cross-functional teams, influence enterprise-wide quality strategies, and mentor professionals while driving continuous improvement across large-scale projects.
What You'll Do
As a Quality Analyst, you will lead quality assurance and process improvement initiatives using Lean Six Sigma methodologies to enhance operational efficiency and business outcomes.
Quality Management
Develop, implement, and monitor quality standards, frameworks, and governance processes across projects.
Ensure compliance with organizational quality policies, client expectations, and industry standards.
Monitor quality performance and recommend improvements to achieve operational excellence.
Lean Six Sigma Leadership
Lead Lean Six Sigma projects using DMAIC and DMADV methodologies.
Identify process inefficiencies, eliminate defects, and optimize business operations.
Drive data-based decision-making through continuous improvement initiatives.
Mentor, coach, and train teams on Six Sigma principles, tools, and best practices.
Data Analysis & Reporting
Analyze operational and project data to identify trends, risks, and improvement opportunities.
Develop quality dashboards, KPIs, and executive reports using analytical tools.
Present actionable insights and recommendations to business leaders and clients.
Process Improvement
Design and implement process improvement frameworks to increase productivity, quality, and customer satisfaction.
Lead initiatives focused on reducing operational costs and improving process efficiency.
Standardize best practices across projects and business functions.
Stakeholder Management
Collaborate with cross-functional teams to achieve project quality objectives.
Partner with business leaders, delivery teams, and clients to drive continuous improvement initiatives.
Present project outcomes, quality metrics, and strategic recommendations to senior management.
What We're Looking For
Required Qualifications
Bachelor's or Master's Degree in Engineering, Business Administration, or a related discipline.
10+ years of experience in Quality Assurance, Process Excellence, Continuous Improvement, or a related field.
Mandatory Six Sigma Black Belt Certification.
Proven experience leading enterprise-level quality improvement initiatives.
Strong analytical and problem-solving capabilities.
Excellent communication, stakeholder management, and presentation skills.
Ability to manage multiple projects in a fast-paced environment.
Technical Skills
Candidates should have strong expertise in:
Lean Six Sigma Methodologies (DMAIC, DMADV)
Process Improvement & Business Transformation
Quality Management Systems (ISO 9001, CMMI, etc.)
Root Cause Analysis (RCA)
Statistical Analysis
Data Visualization & Reporting
Minitab
Microsoft Excel (Advanced)
Power BI
KPI Development & Performance Measurement
Preferred Qualifications
Experience working in IT Services, BPM, or Consulting environments.
Familiarity with Agile and Scrum methodologies.
Exposure to automation tools and technology-driven quality improvement initiatives.
Experience leading large-scale transformation or operational excellence programs.
Why Join TCS?
Competitive salary
Opportunity to lead enterprise-wide quality transformation initiatives
Work with global clients across diverse industries
Continuous learning and professional development
Collaborative and innovation-driven work environment
Excellent career progression within one of the world's leading IT services organizations
Ready to Lead Operational Excellence?
If you're a Six Sigma Black Belt-certified professional with a proven track record in quality management, process optimization, and business transformation, this is your opportunity to make a significant impact at TCS.
Apply today and help shape the future of quality excellence!
Role
Quality Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
NA, nigeria
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