Quality Analyst (Six Sigma Black Belt Certified)

Gratitude Inc

98 Views

6 days ago

Quality Analyst (Six Sigma Black Belt Certified)

10-15 Year(s)

₹ 1.25 - ₹ 1.67 Lacs p.m

Kolkata

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Job Description

Key Skills

Agile Automation Change management Data Analysis Problem Solving Project management Quality Management System Root cause analysis Statistical Analysis Scrum Stakeholder Management minitab Team Management Presentation Skills Lean Six Sigma Certified continuous improvement ISO Certification data analytics/science, risk analysis, and risk management Certified Six Sigma Black Belt Good Knowledge of MS Office Word, Excel and Power BI Quality Assurance, Process Improvement, or related fields.

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Job Title: Quality Analyst (Six Sigma Black Belt Certified)

Location: Kolkata

Experience: 10–15 Years

Employment Type: Full-Time

Salary: Up to ₹20 LPA

Band: BPO 6

Role Overview

We are seeking an experienced Quality Analyst with mandatory Six Sigma Black Belt Certification to lead quality transformation and process improvement initiatives. The role involves driving Lean Six Sigma projects, implementing Quality Management Systems (QMS), analyzing business data, improving operational efficiency, and collaborating with cross-functional stakeholders to deliver continuous process excellence.

Key Responsibilities

Lead Lean Six Sigma (DMAIC/DMADV) projects to improve business processes.
Develop, implement, and monitor Quality Management Systems (QMS).
Drive continuous process improvement initiatives across projects.
Analyze operational data to identify trends, risks, and improvement opportunities.
Prepare quality dashboards, reports, and presentations for stakeholders.
Mentor and train teams on Six Sigma tools and methodologies.
Ensure compliance with organizational quality standards and client requirements.
Collaborate with cross-functional teams to achieve quality and business objectives.
Recommend automation and process optimization opportunities.
Present quality improvement strategies to senior leadership and clients.

Required Skills & Qualifications

Six Sigma Black Belt Certification (Mandatory).
10+ years of experience in Quality Assurance or Process Improvement.
Strong knowledge of Lean Six Sigma methodologies (DMAIC/DMADV).
Experience with Quality Management Systems (ISO 9001, CMMI, etc.).
Strong analytical and problem-solving skills.
Hands-on experience with Minitab, Power BI, and Advanced Excel.
Excellent communication, presentation, and stakeholder management skills.
Ability to manage multiple projects simultaneously.

Preferred Skills

Agile / Scrum methodologies.
Automation tools.
IT Services / Consulting experience.
Continuous Improvement.
Process Excellence.

Education

Bachelor's or Master's Degree in Engineering, Business Administration, or a related field.

Important Notes

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/229d7a7c1c

Role

Quality Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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