Purchase Order Processing Lead

Gratitude Inc

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5 days ago

Purchase Order Processing Lead

5-11 Year(s)

₹ 91.67 - ₹ 1.42 Lacs p.m

Kolkata

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Job Description

Key Skills

Documentation Knowledge Management Microsoft Excel Problem Solving Reporting Root cause analysis SAP Time Management Vendor Management Stakeholder Management procurement Process Improvement Accounts Payable Procure-to-Pay (P2P) Process Knowledge. Sourcing, Procurement operations (PR to PO), Vendor Master Data Management and Procurement helpdesk SLA / KPI Management Team Management, SLA Management experience in Purchase Order (PO) processing

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Job Title: Purchase Order Processing Lead

Location: Kolkata

Experience: 5–11 Years

Employment Type: Full-Time

Salary: ₹11–17 LPA

Band: BPO 4/5

Role Overview

TCS is hiring a Purchase Order Processing Lead to manage end-to-end Purchase-to-Pay (P2P) and Purchase Order (PO) processing operations. The role involves leading the PO processing team, ensuring SLA adherence, driving process governance, implementing process improvements, managing client escalations, conducting Root Cause Analysis (RCA), and collaborating with Procurement, Finance, and Accounts Payable teams to deliver operational excellence.

Key Responsibilities

Lead Purchase Order Processing operations across the P2P lifecycle.
Manage PO creation, modifications, and closure within SLA timelines.
Govern P2P processes, SOPs, and procurement controls.
Drive process optimization, automation, and standardization initiatives.
Handle client escalations and stakeholder communications independently.
Perform Root Cause Analysis (RCA) and implement corrective actions.
Monitor KPIs, productivity, quality, and SLA performance.
Partner with Procurement, AP, Finance, and business stakeholders.
Support internal and external audits.
Ensure compliance with procurement policies and internal controls.
Mentor team members and promote knowledge sharing.

Required Skills & Qualifications

5–11 years of Procurement / P2P experience.
Strong Purchase Order Processing knowledge.
Team management experience.
SAP or JDE ERP experience.
MS Excel, Word, and PowerPoint.
Strong analytical and communication skills.
Stakeholder Management.
Process Improvement.
Time Management.
Documentation and Knowledge Sharing.

Preferred Skills

Procurement Operations
P2P Governance
SLA Management
RCA
Automation
Compliance
Audit Support

Important Notes

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/7f6b4bb718

Role

Purchase/Vendor Development Manager

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Purchase / SCM

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Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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