Network Support Engineer Leading International BPO Company Pune & Hyderabad

Gratitude Inc

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Network Support Engineer Leading International BPO Company Pune & Hyderabad

2-3 Year(s)

₹ 50 - ₹ 60 Thousand p.m

Pune, Hyderabad

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Job Description

Key Skills

Strong communication and interpersonal skills Excellent verbal and written English communication skills Strong attention to detail, and organizational skills Provide endpoint support for desktops, laptops, OS, and standard IT applications Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity Palo Alto Firewall

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Role/Skill: Network Support Engineer
Location: Hyderabad | Pune
Experience: 2–3 years
Band: BPO 1/2
Salary: 6-7 LPA

We are seeking a candidate with 2–3 years of experience in endpoint and basic network support. The role involves providing L1/L2 support for end-user systems and assisting with day-to-day network and security operations. The candidate should have basic knowledge of Cisco Switching & Routing and Palo Alto Firewall fundamentals. Strong troubleshooting, documentation, and communication skills are required. One basic certification is mandatory (CCNA, Network+, or equivalent).

Responsibilities:
Provide endpoint support for desktops, laptops, OS, and standard IT applications
Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity
Assist in monitoring and basic configuration checks on Cisco switches and routers
Support Palo Alto Firewall operations such as rule verification, NAT checks, and log monitoring
Respond to incidents and service requests as per SLA and maintain proper documentation

Location:- Hyderbad | Pune

**Ex TCS Employees can't apply
PAN and DOB are required for profile creation**

Role

IT Support

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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