Lead MDM (Master Data Management)

Gratitude Inc

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11 hours ago

Lead MDM (Master Data Management)

10-15 Year(s)

₹ 1.33 - ₹ 1.42 Lacs p.m

Pune

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Job Description

Key Skills

Performance Management Stakeholder Management Team Management Communication Skills SOX Compliance Process Improvement HR operations Microsoft PowerPoint Conflict management Advanced MSOffice (MS Teams, Outlook, Word, Excel, PowerPoint) SAP HCM Analytical Thinking Master data management SAP Master Data Governance Dashboard Reporting Proven Root Cause Analysis (RCA) capability Exposure to Data Quality & Governance frameworks Knowledge and Hands-on experience of India Labour Laws SAP, SuccessFactors Employee Central, Kronos MIS Reporting, Data Analysis & Business Presentation Skills (Excel, PPT HR Operations / HR Shared Services

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Job Title: Lead MDM (Master Data Management)

Location: Pune

Experience: 10–15 Years

Employment Type: Full-Time

Salary: ₹16–17 LPA

Band: BPO 5

Shift: General / Rotational Shift

Role Overview

TCS is hiring a Lead – Master Data Management (MDM) to manage Employee Master Data operations across multiple locations. The role involves leading a team, ensuring data accuracy, performing reconciliations, conducting Root Cause Analysis (RCA), managing SAP HCM/SuccessFactors Employee Central data, and driving compliance with data governance and audit standards.

Key Responsibilities

Lead Employee Master Data Management (MDM) operations.
Manage a team of 15 members across multiple locations.
Perform and review employee master data transactions.
Handle employee data changes in SAP HCM and Employee Central (EC).
Perform reconciliations and resolve data discrepancies.
Conduct Root Cause Analysis (RCA) for recurring issues.
Prepare MIS reports and dashboards.
Ensure compliance with data governance, SOX, and audit requirements.
Support stakeholders and drive continuous process improvements.

Required Skills & Qualifications

10–15 years of relevant experience.
Master Data Management (MDM).
SAP HCM (Mandatory).
Employee Central (SuccessFactors EC) (Mandatory).
Root Cause Analysis (RCA) (Mandatory).
Reconciliation & MIS Reporting.
MS Excel, PowerPoint & Outlook.
Knowledge of India Labour Laws (Mandatory).
Strong stakeholder and team management skills.
Excellent written and verbal English communication.

Preferred Skills

SuccessFactors Employee Central
Data Quality & Governance
SOX Compliance
Audit Compliance
Performance Management
Conflict Management
Analytical Thinking
Process Improvement
Dashboard Reporting
Data Reconciliation

Important Notes

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Role

Human Resources Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Human Resources

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Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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