Hiring: Dutch Collections Associate | Gurgaon | Work from Office
Gratitude IncHiring: Dutch Collections Associate | Gurgaon | Work from Office
Job Description
Key Skills
16 candidate(s) have already applied for this Job. Apply now
We are hiring Dutch Collections Associates to join an international collections team in Gurgaon. If you have experience in B2B/B2C International Voice Collections and are fluent in Dutch and English, we’d love to hear from you.
Location: Gurgaon
Work Mode: 100% Work from Office
Shift: 24x7 Rotational Shifts (including night shifts)
Experience: 1–3 Years
Salary: Up to ₹6 LPA
Qualifications
* 1–3 years of experience in International Voice Collections (B2B/B2C)
* Excellent verbal and written communication skills in Dutch and English
* Experience handling customer payments, collections, and account-related queries
* Basic knowledge of Microsoft Excel for reporting and analysis
* Strong negotiation, problem-solving, and dispute resolution skills
* Ability to work in a fast-paced, target-driven environment
* Willing to work from the Gurgaon office
* Flexible to work 24x7 rotational shifts, including night shifts
Key Responsibilities
* Contact customers regarding overdue invoices and outstanding payments
* Perform account maintenance activities
* Handle payment and account-related queries from Accounts Payable teams
* Coordinate with internal teams, including Billing and Originations
* Process payment applications
* Investigate and resolve customer disputes
* Perform invoice reconciliation activities, including credit rebills, invoice splitting, PO changes, and adjustments
* Prepare and maintain basic Excel reports and inventory analysis
* Complete daily operational tasks within defined service levels
Benefits
* Competitive salary package
* Career growth opportunities
* Exposure to international collections and finance operations
* Professional learning and development
* Collaborative and inclusive work environment
How to Apply
Interested candidates should send their updated CV.
Please provide the following information along with your application:
* Total years of experience in International Voice Collections
* Experience in B2B and/or B2C Collections
* Dutch language proficiency level
* Current location
* Current CTC
* Expected CTC
* Earliest available joining date
* PAN Number
* Date of Birth
Only shortlisted candidates will be contacted.
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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