Group Lead – Employee Benefits Operations

Gratitude Inc

29 Views

2 days ago

Group Lead – Employee Benefits Operations

10-15 Year(s)

₹ 1 - ₹ 1.42 Lacs p.m

Pune

Quick Apply Apply

Job Description

Key Skills

Management information system (MIS) Process Management Reporting SAP Training Performance Management Stakeholder Management people Management Team Management MS Office Advanced Proficiency Process Improvement ms excel client management Accounts Payable Accounts Receivable Account Reconciliation 4–8 years of experience in India / Global HRO benefits and claims processing, with substantial exposure to India-specific claims adjudication. Good exposure in to escalation management SLA / KPI Management Accounts Payable / Finance & Accounting Team Management, SLA Management Employee Travel Claims Processing, Reimbursement for India Market

12 candidate(s) have already applied for this Job. Apply now

Hiring: Group Lead – Employee Benefits Operations | Pune

Experience: 10–12 Years
Team Handling: 25–40 resources | 3–4+ years as Manager
CTC: Up to ₹17 LPA
Shift: 9 AM–6 PM IST

What You’ll Do:
• Lead Employee Benefits / Travel Claims Operations
• Review claims for accuracy & completeness
• Handle stakeholders, escalations & act as SPOC
• Drive team performance, SLAs & KPIs
• Identify trends, process improvements & potential fraud
• Publish leadership reports & ensure process documentation/cross-skilling

Required:
• FnA/HRO background with AP/AR & employee travel claims experience
• Commerce Graduate; CA Inter passed
• Strong Excel/MS Office & SAP skills
• Excellent communication, analytical & problem-solving skills
• Customer-centric and comfortable working under pressure

Ex-TCS employees are not eligible.

Interested? Apply by completing the questionnaire:
https://myglit.com/lateral/cref/de069c1b44

PAN & DOB required for profile creation.

Role

Operations Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Piyush Rathi

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₹ 1 - ₹ 1.1 Lacs p.m

Kolkata, India

Details