F&A Team Leader

Gratitude Inc

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1 month ago

F&A Team Leader

1-3 Year(s)

₹ 75 - ₹ 1 Lacs p.m

Kolkata, Thane

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Job Description

Key Skills

Performance Management Analytical Skills Stakeholder Management Customer Management Capital Markets Communication Skills Operations Management Productivity Management Resource Planning Process Improvement client management continuous improvement Financial Analysis Conflict management Training & Development Expertise Proficient in MS Office People Management & Team Leadership Capability(Staffing, Engagement, Succession MIS and reporting Accounts Payable / Finance & Accounting Team Management, SLA Management

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Job Title: F&A Team Leader

Location: Kolkata / Thane

Experience: 1–3 Years

Employment Type: Full-Time

Salary: Up to ₹12 LPA

Band: BPO 3/4

Role Overview

TCS is hiring an F&A Team Leader to lead Finance & Accounting operations supporting the Equities Market domain. The role involves managing a team, driving productivity, ensuring SLA compliance, analyzing financial information, overseeing operational performance, coaching analysts, and driving continuous process improvements while maintaining high-quality service delivery.

Key Responsibilities

Lead and manage a team of 15–20 analysts.
Monitor production, productivity, and operational performance.
Review and manage client-defined SLAs and internal KPIs.
Analyze workload and resource utilization.
Drive process improvement initiatives.
Participate in client governance and relationship calls.
Coach, mentor, and develop team members.
Conduct performance reviews and identify training needs.
Compile performance reports and customer feedback.
Support Finance & Accounting operations in the Equities Market domain.
Ensure operational excellence and continuous improvement.

Required Skills & Qualifications

1–3 years of experience as an F&A Team Leader.
Finance & Accounting Operations.
Equities Market Knowledge.
Company Financials.
Analyst & Broker Estimates.
Team Leadership.
SLA Management.
Productivity Management.
MS Office.
Strong communication and analytical skills.

Preferred Skills

Financial Analysis
Capital Markets
Performance Management
Coaching & Mentoring
Operations Management
Process Improvement
Stakeholder Management
Reporting & MIS
Customer Management
Resource Planning

Important Notes

Ex-TCS employees are not eligible to apply.

PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link: https://myglit.com/lateral/cref/efea164612

Role

Team Leader

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Piyush Rathi

Recruiter - Gratitude Inc

NA, india

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